DIGITAL & SOCIAL MEDIA COMMUNICATION

23/04/2026 - dd/mm/yyyy (Week 1 - Week 14)    
Valerius Ethan Wirawan / 0372774
Creative Brand Strategy / Creative Media / The Design School
Task 1:


TABLE OF CONTENT

1. Instruction
2. Process Work
3. Final Outcome
4. Feedback
5. Reflection


1. INSTRUCTION

Fig. 1.1. Module Information Booklet (MIB)


2. PROCESS WORK

WEEK 1: BRIEFING
This assignment focuses on conducting a social media analytics study to build a solid understanding of a chosen brand’s positioning and digital presence.

Selected Brand: Padini

Group Members:
  • Maria Ashley Sundoko (0372793) – Group Leader
  • Anggia Tsani Rachmadayanti (0368487)
  • Valerius Ethan Wirawan (0372774)
  • Angelique Svetlana Pekasa (0377365)
As the initial phase of the assessment, the group is required to carry out an in-depth Social Media Analytics Study on the selected brand. This serves as a foundational step before moving forward into evaluating its content strategy and audience engagement.

The study will cover the following key areas:
  • Brand overview, focusing on its market offerings
  • Background and brand narrative
  • Range of products and services
  • Identification of target audience
  • SWOT analysis to assess strengths and limitations
  • Brand vision and mission
  • Social media platforms and marketing channels used
  • Competitor analysis for comparative insights

WEEK 2: RESEARCH DRAFT
This assignment focuses on conducting a social media analytics study to build a solid understanding of a chosen brand’s positioning and digital presence.

Fig. 2.1. Research Draft - PDF

WEEK 3: FINAL RESEARCH (AS TEMPLATE GIVEN)

Fig. 2.2. Padini Brand Analysis & Social Media Analytics Report - PDF

Following the completion of the research, it was discovered that Padini has grown from a simple apparel business into a well-established retail corporation managing various sub-brands for different consumer segments. The company embraces a “one-stop shopping” strategy by offering diverse fashion and lifestyle products that appeal to the wider public.

Even with its extensive retail operations, the study found that Padini’s financial growth has shown a slower progression in recent years. One possible factor is the brand’s insufficiently defined identity and positioning, which makes it less recognizable compared to competitors, as much of its branding communication centers around discounts and affordability.

The findings also demonstrated Padini’s initiative in strengthening its online presence. Through social media platforms, the brand consistently develops interactive and trend-focused content aimed at younger demographics, particularly Gen Z audiences. While these efforts successfully increase digital attention and engagement, they do not always lead to sustainable consumer attachment or significant business growth.

Moreover, the competitor review revealed that brands like Uniqlo and H&M are more effective in creating recognizable brand characteristics and stronger market positioning. Their ability to communicate a consistent identity allows them to maintain stronger relationships with consumers. Therefore, the suggested direction for Padini focuses on refining its brand image and improving its communication strategy to build greater relevance, engagement, and long-term competitiveness.

Target Audience Recap
Padini currently targets a broad mass-market audience, resulting in unclear brand positioning. Although the brand attracts Gen Z audiences through trend-based social media content, the engagement does not strongly translate into long-term sales growth.

Based on Padini’s strength in offering affordable fashion for all age groups, Millennials are a more suitable target audience due to their stronger purchasing power and family-oriented buying behavior, which aligns with Padini’s “one-stop shopping” concept.

This direction is supported by competitors such as Uniqlo and H&M, which successfully target Millennials through versatile, practical, and lifestyle-focused branding. At the same time, both brands promote timeless and sustainable fashion, encouraging consumers to value clothing as long-term investments while maintaining affordability.

WEEK 4: PRESENTATION
Fig. 2.3. Padini Brand Analysis & Social Media Analytics Presentation


Here is the same presentaton deck in PDF format.

Fig. 2.4. Padini Brand Analysis & Social Media Analytics Presentation - PDF


3. FINAL OUTCOME

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4. FEEDBACK

Week 1
Introduction to the module brief and formation of project groups for the ongoing continuous assessment.

Week 2
Research findings revealed that Padini had been linked to certain public accusations. However, we were advised to avoid focusing on brand defense and instead shift attention toward its declining revenue. We were also instructed to narrow the analysis timeframe to within approximately one year to keep the study more relevant and focused.

Week 3
Following consultation, we were required to strengthen our research justification by providing more solid evidence to support the repositioning proposal. This included analysing competitor campaigns to better understand effective branding strategies and their application to our findings. Several refinements were also made, such as completing missing data and adding supporting visuals like social media metrics and official brand assets.

Week 4
After the presentation, feedback highlighted that the slides were overly data-heavy. We were advised to improve visual communication by summarizing key information and incorporating more visual elements. The presentation was also reduced in length to eliminate repetition and emphasize the core proposal. In addition, some data required stronger references and clearer justification, which needed to be revised and completed.

Week 5

Week 6

Week 7
The lecturer emphasized that a strong August campaign proposal requires a well structured social media calendar finalized by June 10 before any design work begins, as designing without a clear strategy leads to disconnected and purposeless posts. Every post must have a defined date, time, platform, format, content pillar, objective, and call to action, with posting time justified by audience behavior and the 70/20/10 content pillar rule applied to avoid repetitive content. The campaign should flow across four phases covering awareness, education, engagement, and closing where each post connects to the next. Platform selection must align with the target persona from Task 2 and visual consistency in color, typography, and layout must be maintained across all designs with each member contributing a minimum of two designs. The final presentation must be delivered with a client proposal mindset backed by Task 1 and Task 2 data, presenting the calendar, mock ups, and expected outcomes cohesively to a panel by July 22.

5. REFLECTION

Observation
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Experience
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Findings
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